|FACTOR||POTENTIAL IMPACT ON SERVICE DELIVERY||Increasing understanding of the rights of indigenous people||Cultural sensitives and observance of traditional values|
|The electoral cycle and search for "announce-ables"||Need to adapt to available funding and rapid shifts in priorities|
|Changes to the local government act||Adapting to changes in overarching legislation|
|Public service reforms||Adjusting service capacity to align with state/provincial government decisions, cost shifting to Council as a service delivery provider|
|Demands for increased transparency||Additional reporting burden, overlap and duplication|
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