Service Level Adjustment Requests

Demonstrate progress and measure impact from improved decision making

Progress and measured impact.

Performance with conformance.

Integrated risk management.

GRC+ for an optimum compliance model.

The era of distributed models.

Manage, automate and optimize

Overview

The foundation of local Government is the provision of services. Service Level Management is a formal way for setting customer expectations ahead of the community members having the need to request service. A centralized relational role based database aligns responsibility for service level review to individual roles locking in vital Council Knowledge.

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Local Government Framework element