Shire of York

To address the significant challenges posed by outdated systems, the Shire of York embarked on a comprehensive software modernization journey. This transformation was made possible through the close collaboration between the Shire of York’s team and the experts at Government Frameworks. By working hand in hand, the Government Frameworks team took on the heavy lifting, ensuring that the project did not become a major distraction for the Shire’s staff. This partnership allowed the Shire’s team to remain focused on their daily responsibilities while seamlessly integrating the new solutions.

• Streamlined and Centralized View: The modernization effort provided the Shire of York with a streamlined, centralized, and holistic view of its strategic and operational planning. The Government Frameworks team ensured that the planning maturity of the Shire was fully aligned and connected with an integrated framework, enabling the Shire’s leadership to make well-informed decisions that are in line with the community’s goals and priorities.
• Enhanced Decision-Making: With the implementation of more comprehensive reporting that better aligns with the Shire’s needs, Council members at the Shire of York experienced enhanced decision-making capabilities. The alignment of terminology within the Government Frameworks system to reflect the Shire’s internal vernacular allowed for clearer communication and a more intuitive understanding of data, further empowering the Council to make informed choices that positively impact the community.
• Increased Visibility and Understanding: The modernization initiative significantly increased the accuracy and visibility of the Shire’s strategic and operational progress. Through transparent and easily understandable reporting, residents gained greater insight into how the Shire was being governed, fostering trust and engagement within the community.
• Improved Accountability: By working closely with the Shire of York, Government Frameworks implemented a robust Local Government planning and reporting framework. This framework allowed for consistent monitoring, review, and achievement of strategic priorities, ensuring that the Shire could demonstrate accountability to both the governing body and its constituents.
• Effective Oversight and Prioritization: The modernization also included improvements in the ease of use of the system, allowing Shire staff to contextualize their assignments based on how the Council operates. This intuitive approach ensured that users could easily navigate the system and access the information they needed. Additionally, Government Frameworks provided ongoing support and developed a training framework to build internal team capacity, equipping the Shire’s staff with the tools and knowledge to sustain these improvements long-term.

Through this collaborative effort, the Shire of York successfully transitioned from fragmented systems to an integrated and efficient operational framework, setting a strong foundation for future growth and community development.